We are seeking an experienced Call Center Applications Administrator to support a telecommunications project focused on the administration, maintenance and operational support of critical contact center applications.
You will deliver Level 2 operational support, troubleshoot incidents, perform RCA and ensure production environments stability. Collaboration with IT, business users and developers is essential, with direct communication to Polish stakeholders.
#J-18808-LjbffrRemote Call Center Apps Specialist (Genesys/NICE) in workfromhome at Unknown Company
- Typical pay
- $39,390–$62,550
For context, most customer service representatives earn between $39,390–$62,550 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and onsite.