We are seeking a motivated Remote Call Center Agent to handle customer calls and provide professional assistance. The successful candidate will communicate clearly, understand customer needs, and provide timely solutions.
Responsibilities:
Handle inbound and outbound customer calls.
Answer questions and provide information about company services.
Assist customers with account, order, and service-related issues.
Record call details and customer information accurately.
Follow established call handling procedures and scripts.
Transfer or escalate calls when required.
Maintain a professional and courteous tone during every interaction.
Meet established productivity and customer service targets.
Requirements:
Strong verbal communication skills.
Comfortable speaking with customers over the phone.
Basic computer knowledge.
Ability to multitask while handling calls.
Good problem-solving skills.
Reliable internet connection and computer.
Call center experience is an advantage but not always required.
Work Location: Remote / Home-Based
Remote Call Center Agent in Dunbar at Expivia
- Typical pay
- $39,780–$61,550
For context, most customer service representatives earn between $39,780–$61,550 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely. It was posted 2 days ago.