Remote Call Center Agent

Providing exceptional customer service, the full-time Remote Inbound Call Center Agent will manage sales and service calls, enter customer information into the database, and resolve inquiries while ensuring customer satisfaction. Key responsibilities Communicate with customers via telephone to provide requested information and recommendations based on their storage needs Handle billing inquiries and complaints, referring issues to appropriate departments as necessary Meet operational performance standards and sales goals while delivering outstanding customer service Required qualifications High school diploma or GED Minimum of two years of customer service and/or sales experience Proven sales acumen and a professional demeanor Ability to work independently and manage multiple tasks in a busy environment Flexibility to work weekends and authorized to work in the U.S. without sponsorship