Life's A Dram Travel is seeking an organized, personable Remote Cabin Coordinator to help travelers select and reserve accommodations that fit their preferences, needs, and budgets. You will guide clients through cabin and stateroom options, coordinate reservation details, and provide helpful support throughout the booking process.
This role is well suited to someone who enjoys assisting others, communicates professionally, and pays close attention to details while managing client requests in a remote environment.
Key Responsibilities
Speak with clients to understand their travel plans, accommodation preferences, budgets, and accessibility needs.
Research cabin availability across cruise lines, ships, and sailing dates.
Help clients compare interior, ocean-view, balcony, and suite accommodations, including cabin locations and features.
Prepare personalized recommendations and clear quotes that outline pricing, included amenities, and additional charges.
Coordinate cabin reservations and verify guest information, accommodation selections, and booking details with cruise suppliers.
Explain deposit requirements, payment deadlines, cancellation policies, and other reservation terms.
Provide booking confirmations and reminders about online check-in, travel documentation, and upcoming deadlines.
Assist with cabin changes, special requests, cancellations, and reservation questions, referring complex issues to the appropriate contact.
Maintain accurate client records, protect confidential information, and follow company procedures.
Follow up with clients before and after their trips to answer questions, gather feedback, and assist with future bookings.
Stay informed about cruise ship accommodations, supplier offerings, and reservation procedures.
Qualifications
A friendly, professional approach to customer service.
Strong written and verbal communication skills.
Excellent organization, attention to detail, and time management.
Comfort using email, online research, video conferencing, and digital business tools.
Ability to manage tasks independently and collaborate with a remote team.
An interest in travel and a willingness to learn cruise reservation systems and company procedures.
Preferred Experience
Previous experience supporting customers by phone, email, or online chat.
Familiarity with cruise accommodations, hospitality, travel planning, or reservation systems is a plus.
Remote Cabin Coordinator in Pigeon Forge at Life's A Dream Travel
- Other openings
- 6
- Hiring in
- 5 locations
Life's A Dream Travel currently has 6 other roles open on LocalWork across 5 locations. If this particular role is not the right fit, their other openings may be.
This position is listed as full time and able to be worked remotely. It was posted yesterday.