Penguin Random House LLC in Westminster, MD is seeking a dynamic Customer Service Representative to join our Support Center. The role handles phone and email inquiries about product, pricing, orders, and problem resolution, with hours Monday–Friday 8:30am–5:00pm.
Ideal candidates have 2–3 years of customer service experience, strong Excel and Outlook skills, and a professional, empathetic communication style. Bilingual abilities are a plus, and SAP/MARC experience is welcomed.
#J-18808-LjbffrRemote Book Publishing Customer Support Specialist in workfromhome at Unknown Company
- Typical pay
- $42,125–$57,375
For context, most customer service representatives earn between $42,125–$57,375 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and onsite.