Unknown Company

Remote Bilingual Tier 1 Customer Support Agent

workfromhome • Posted 4 days ago
Remote Part Time Office and Administrative Support Occupations

The American Red Cross is seeking a Part-Time Tier 1 Customer Service Agent to support the Training Services Team. The ideal candidate is bilingual in English and Spanish and delivers outstanding customer service from a remote location in the United States. You will handle inbound calls and emails, resolve account issues, and maintain production metrics while supporting volunteers and learners.

Hours are 4–5 days per week with variable shifts between 12:30 p.m. and 9:00 p.m. ET.

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Remote Bilingual Tier 1 Customer Support Agent in workfromhome at Unknown Company

Typical pay
$42,840–$55,750

For context, most customer service representatives earn between $42,840–$55,750 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.

This position is listed as part time and able to be worked remotely.

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