MCI is seeking a remote at-home agent to respond to consumer data breach notifications. The position requires bilingual communication in English and Spanish, along with strong customer service skills. Agents will assist customers with inquiries, improve their experience, and escalate issues as necessary.
Candidates must be reliable, have a high school diploma or equivalent, and possess excellent communication skills. The role offers flexible shifts and various benefits including medical, dental, and vision coverage after 60 days.
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