Wayfair is hiring a Customer Service Consultant for a remote position in the Springfield area. The role involves assisting customers via phone, chat, and email, handling returns, replacements, and delivery inquiries while maintaining a professional, calm demeanor.
The ideal candidate is bilingual in Spanish and English, at least 18 years old, with a high school diploma or GED; a bachelor’s degree is preferred, and a reliable home setup with internet access is required.
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