(Remote) Benefits Enrollment Agent - No Experience

One Agency is growing and looking for motivated, people-focused professionals to join our virtual team.

This opportunity is centered around working directly with individuals and families to help them better understand the benefit programs available to them. You'll provide information, answer questions, assist with enrollment, and build relationships with clients who may continue working with you over time.

The position is fully remote, with training and continued mentorship provided throughout your development.

What Your Day Will Look Like

Your work will primarily consist of scheduled phone and video consultations with new and existing clients.

During these conversations, you'll learn about each client's circumstances and priorities, walk them through available programs, and help make the enrollment process straightforward and easy to understand.

You'll also serve as an ongoing point of contact for existing clients who require assistance, updates, or future benefit reviews.

Day-to-day activities include:

Hosting scheduled virtual consultations with clients
Asking questions to understand individual and family needs
Reviewing available benefit programs and coverage options
Providing clear explanations and answering client questions
Helping clients determine which available options may fit their situation
Completing applications and assisting throughout enrollment
Following up with clients after appointments
Conducting benefit reviews for existing clients
Assisting with updates and ongoing service needs
Maintaining accurate digital records and client information
Participating in online training, coaching, and team sessions
Working toward personal and team performance objectives
Who Can Succeed in This Position?

Previous industry experience isn't necessary. We're looking for individuals who are willing to learn, communicate well, and take responsibility for their own development.

You may be a good fit if you:

Enjoy speaking with and helping people
Communicate clearly and professionally
Are confident conducting conversations over phone and video
Can stay productive without constant supervision
Have strong organizational and time-management abilities
Are dependable and follow through on commitments
Are comfortable using computers and learning new online platforms
Respond positively to coaching and feedback
Are motivated by achieving goals and improving your performance
Are willing to complete any licensing requirements associated with the position

Experience in customer service, hospitality, retail, benefits, business development, or another client-facing environment can be helpful but is not required.

What You'll Have Access To

At One Agency, you'll have the resources and support needed to learn the position and continue developing professionally.

Remote Work Flexible Scheduling Training Mentorship Career Growth

Fully Remote Environment perform your responsibilities virtually from home
Flexible Schedule greater independence in structuring your workday
Complete Training learn the systems, processes, and skills required for the role
Continued Mentorship receive ongoing guidance and coaching
Performance-Based Earnings compensation opportunities tied to individual results
Professional Development continue strengthening your communication and client-management abilities
Leadership Development training and opportunities for those interested in taking on greater responsibility
Advancement Potential strong performers can pursue additional career opportunities within the organization
Collaborative Team work independently while remaining connected to a supportive virtual team
Long-Term Growth build experience and pursue continued progression within the organization
Interested in Joining Us?

If you're motivated, comfortable working with people, and interested in building a career where your effort and development can create new opportunities, we'd like to hear from you.

Apply today to learn more about joining One Agency and building your career in a fully remote environment.