Assisting participants with retirement and pension inquiries, the full-time Remote Benefits Customer Service Representative will provide professional customer service, process requests, and maintain accurate records while working remotely in a high-volume call center environment. Key responsibilities Answer incoming calls regarding retirement and pension benefits, providing clear and courteous assistance Research participant inquiries and update records while ensuring compliance and accuracy Document all interactions and escalate complex issues to the appropriate department as needed Required qualifications Previous experience in a high-volume call center environment High school diploma or GED Ability to navigate multiple computer systems and applications Must be at least 18 years old Successful completion of a criminal background check
Remote Benefits Customer Service Representative in workfromhome at Unknown Company
- Typical pay
- $37,220–$58,100
For context, most customer service representatives earn between $37,220–$58,100 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.