Stanley Black & Decker, Inc. is seeking a remote B2B Sr. Customer Service Representative to support the Tools & Outdoor Contact Center.
You will act as a liaison among sales, distributors, and service personnel, manage inquiries via calls, email, web, and fax, and drive customer satisfaction while meeting KPIs. The role requires 1–2+ years in customer service, proficiency in SAP, Salesforce, and Microsoft Office, and strong attention to detail.
#J-18808-LjbffrRemote B2B Senior Customer Success Specialist in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.