Sendcloud is seeking a fully remote Customer Support Consultant based in Osijek, Croatia. You will handle onboarding questions and complex shipping escalations for B2B merchants, across calls, live chat, and tickets, with speed and clarity.
You’ll build specialised expertise over time, enabling movement into QA, coaching, or process improvement, while shaping merchant experiences and maintaining high-quality service across channels.
#J-18808-LjbffrRemote B2B Customer Support Consultant (German/English) in workfromhome at Unknown Company
- Typical pay
- $41,600–$66,000
For context, most customer service representatives earn between $41,600–$66,000 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.