Cognizant is seeking an AWS Connect Administrator to manage Amazon Connect environments remotely, ensuring high availability and seamless agent connectivity. The role supports design, implementation, and optimization of contact flows, queues, routing, and agent profiles to improve customer experiences.
The position requires strong knowledge of AWS services and integration with ServiceNow, CRM platforms, and Teams. Remote work enabled with 24x7 support as needed.
#J-18808-LjbffrRemote AWS Connect & Contact Center Admin in des moines at Unknown Company
This position is listed as full time and able to be worked remotely.