Humana Inc. seeks an AVP for Medicare Inbound Contact Operations to lead a vast, multi-channel member service portfolio. You will drive strategic merit across Stars, NPS, productivity, and digital adoption while managing internal and partner workforces globally.
The role requires extensive leadership in healthcare operations, vendor governance, and regulatory compliance, with an emphasis on customer experience and sustainable performance improvement.
#J-18808-LjbffrRemote AVP Medicare Inbound Operations Leader in workfromhome at Unknown Company
This position is listed as full time and onsite.