Fluent in French, the Automotive Dealer Communications Support Representative will provide remote support to dealership personnel through inbound calls and live chat, ensuring a positive customer experience while working on a contract basis. Key Responsibilities Provide real-time support to dealership personnel via inbound phone calls and live chat channels Accurately document and track all dealer interactions using CRM tools and internal systems Research, resolve, or escalate dealer inquiries related to warranty claims, parts availability, and policy interpretation Required Qualifications High School Diploma or GED equivalent 1-2 years of customer service, call center, or dealer support experience Experience handling inbound phone calls in a customer-facing environment Proficiency with CRM tools, live chat platforms, and Microsoft Office Suite Flexibility to work a rotating schedule, including occasional weekends or holidays
Remote Automotive Support Representative in workfromhome at Unknown Company
This position is listed as contract and able to be worked remotely.