The Jackson Laboratory invites applications for Associate Director, IT Service Management & Process – Remote. You will own the ServiceNow platform, drive ITSM/ITIL governance, and mature CMDB data quality while partnering with security, procurement, and business owners.
Lead the ITSM & Process team, advance incident, change, and knowledge management, and shape DR/BC planning and governance. This remote role supports JAX across the enterprise from Farmington, CT and beyond.
#J-18808-LjbffrRemote Associate Director, ITSM & Process in farmington at Unknown Company
This position is listed as full time and able to be worked remotely.