Flashpoint is seeking an Associate Customer Support Engineer to join our Customer Support team, remote in Canada. You will diagnose technical issues, build trust with enterprise customers, and help turn users into advocates for Ignite, our threat intelligence platform.
You will own tickets, triage, collaborate with Engineering and Product, and contribute to knowledge base content. A background in cybersecurity and experience with APIs, SAML, and SaaS products are highly valued.
#J-18808-LjbffrRemote Associate Customer Support Engineer in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.