We are seeking an organized Appointment Scheduling Representative to manage inbound calls and assist customers with booking, changing, and confirming appointments. The ideal candidate will have strong communication skills and excellent attention to detail.
Responsibilities:
Answer calls from customers requesting appointments.
Schedule, reschedule, and cancel appointments.
Confirm appointment dates, times, and customer details.
Maintain accurate scheduling records.
Notify customers about relevant appointment procedures.
Coordinate with internal teams to resolve scheduling conflicts.
Requirements:
Excellent telephone communication skills.
Strong organizational abilities.
Basic computer proficiency and accurate typing.
Ability to follow schedules and established procedures.
Reliable internet access and a suitable home workspace.
Prior scheduling or call center experience is preferred.
Remote Appointment Scheduling Representative in Inwood at Assurant
This position is listed as full time and onsite. It was posted 2 days ago.