Appcues is seeking a Support Specialist to empower customers and help them create experiences users will love. This fully remote role targets applicants in the APAC region, with a Monday–Friday 9am–5pm PST shift.
You’ll handle email, Slack, and video chat support while collaborating with CX, Finance, Marketing, and Sales to remove friction and improve the customer journey. You’ll train users, act as the voice of the customer, and continually improve processes with autonomy and ownership in a
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