Unknown Company

Remote AI-Driven CSM for Mid-Market SaaS

workfromhome • Posted 3 days ago
Onsite Full Time Office and Administrative Support Occupations

Portside, a cloud‑based software provider for the global aviation industry, is seeking a Customer Success Manager to own a mid‑market book with a digitally led onboarding, cadence, renewal, and expansion strategy.

You will collaborate with Sales, Product, Marketing, and Support, using health and usage data to prioritize touchpoints and resolve escalations. A proven track record in tech‑enabled CS and data‑driven decisions is required.

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Remote AI-Driven CSM for Mid-Market SaaS in workfromhome at Unknown Company

This position is listed as full time and onsite.

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