A leading workforce delivery platform in Tampa, FL is seeking a dedicated individual to manage the day-to-day experience of agents in their remote programs. You will play a crucial role in ensuring agents are confident and informed while performing their duties. Ideal candidates have 2–4 years of experience in contact center operations and are skilled in problem-solving and communication, particularly in a dynamic and remote work environment. This role offers the chance to directly impact agent success and operational efficiencies.
#J-18808-Ljbffr
#J-18808-Ljbffr
Remote Agent Success Specialist in tampa at Unknown Company
This position is listed as full time and able to be worked remotely.