Uber Freight's After Hours Operations Manager role leads the execution and performance of a fast-paced, high-volume team in a remote setting. You will manage an established group of Account Managers, drive service levels, escalations, and continuous improvement while aligning with Daytime and international After Hours leadership.
You'll use data to improve workflows, identify risks, and coach the team toward ownership, adaptability, and customer service excellence.
#J-18808-LjbffrRemote After-Hours Operations Lead, Account Management in chicago at Unknown Company
This position is listed as full time and able to be worked remotely.