Client Relationship Management * Manage and maintain a defined book of business with routine outreach and engagement. * Proactive Outreach & Growth * Conduct proactive outreach to address volume drops, improve engagement, and drive retention. * Identify growth opportunities and execute upsell motions aligned with measurable targets. * Promote monthly campaigns, specials, and new service initiatives. * Reactivate dormant accounts through targeted outreach. Training & Enablement * Lead client training sessions and support go-live calls for new accounts or service changes. * Participate in ongoing training until all role proficiencies are met. Document client interactions and resolutions in Salesforce in real time.
Bachelors Degree is highly preferred -At least 2 years of experience in account management, client support, or customer service in a corporate environment -Proficient in Microsoft Office required, proficient in SalesForce preferred -Ability to report into a corporate office Monday-Friday
Remote Account Manager in west palm beach at Unknown Company
This position is listed as full time and onsite.