Job TitleMust Have Technical/Functional SkillsProficient in BMC Remedy Developer Studio-deep understanding of Remedy’s development tools & capabilities, including form design, workflow creation & scriptingSolid grasp of IT service management best practices & processesFamiliarity with scripting languages like ARERR, ARISGood understanding of Java for integrationsKnowledge of database concepts (SQL), querying techniques to manage data within RemedyKnowledge of WebservicesKnowledge of Version control (Git)Roles & ResponsibilitiesDesign, develop, and customize Remedy applications including workflows, forms, active links, and filters based on business needs.Create and manage complex workflows within the Remedy system to automate processes and streamline service deliveryManage Remedy data including attributes, classes, and relationships within the CMDB (Configuration Management Database).Integrate Remedy with other enterprise applications using APIs and data interfacesIdentify and resolve issues within the Remedy system, providing technical support to end-users.Collaborate with stakeholders to understand business requirements and translate them into Remedy solutions.Monitor and optimize Remedy application performance to ensure scalability and efficiency.Create and maintain clear documentation for Remedy applications and configurations.