Responsibilities
- Manages multiple aspects of technology releases, ensuring the coordinated integration of applications and systems within various portfolio streams.
- Serves as a subject matter expert while partnering with various teams to build release schedule and project plan/milestones for an application and/or project.
- Leads the build and maintenance of the infrastructure for configuration and release management, for new or enhanced application systems.
- Leads the quality check on change releases to ensure processes are following enterprise standards, guidelines and best practices.
- Creates and maintains deployment plan success guides within segments and projects ahead of release execution.
- Oversees configuration management procedures and processes.
- Consults and collaborates with peers to provide oversight and ensure proper use of tools, methods and schedules to enable compliance with the change management process.
- Executes change management processes appropriately.
- Documents release management process improvement opportunities and ensures proper escalation as needed.
- Mentors and trains others on release coordination, deployment, and overall best practices.
Requirements
- 5+ years of industry-relevant experience
- Bachelor’s degree
- Application Development
- Business Management
- Customer Solutions
- Design
- Group Problem Solving
- IT Change Management
- ITIL Release Management
- IT Service Management (ITSM)
- Process Improvements
- Release Management
- Software Solutions
- User Experience (UX) Design
- Agile Development
- Application Delivery Process
- Configuration Management
- Cross-Team Integration
- IT Environment
- IT Governance
- Software Development Life Cycle
- Software Release Management
- System and Technology Integration
Core Competencies
Demonstrates expertise in Release Management and IT Change Management, ensuring compliance with enterprise standards and best practices while leading cross-team integration and process improvements. Proficient in Application Development and Configuration Management, with a strong focus on mentoring and training others in deployment and release coordination.
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