REGULATORY SPECIALIST II - 64081338

Regulatory Specialist IIThis position is in a high volume, fast-paced work environment and helps ensure qualified nursing professionals can work in Florida by processing licensure applications.

The role is administrative and customer service-oriented involving review of confidential documents, use of licensing systems, and written and verbal communication with applicants, licensees, and other relevant stakeholders. Applicants most suited to this position will be highly motivated self-starters who enjoy working in a team environment but also excel at independent projects, exercise independent critical thinking, and are comfortable offering solutions for process improvements.The incumbent will assist with tracking and filing of all orders received from the Office of the Attorney General, follow up with Board attorney to confirm orders are received timely and accurately, ensure final orders are distributed to the Board Executive Director timely and accurately for signature, and forward to the Agency Clerk's Office for appropriate filing and distribution. The incumbent will assist with mailing and emailing of all notices of hearing and follow up with appropriate manager and agenda builder to confirm notices are sent timely and accurately. The incumbent will assist with submission of travel authorizations for staff and Board members for meetings involving travel, assist with routing travel reimbursement requests to the appropriate unit for processing, and work with staff to complete reimbursements upon returning from meetings that require travel. The incumbent will process Voluntary Relinquishment requests for all Board of Nursing professions (CNA, LPN, RN and APRN) and update statuses in the licensing database. They will process all requests for Visiting Nurse Permits within 2 business days of receipt. They will maintain an internal log of permit requests and issue permits using Microsoft Excel, Word, and Mail Merge. They will respond to customer requests via email or by mailing a physical copy of the permit to the requested address. They will maintain filing of returned permits and coordinate with the applicant to ensure receipt. The incumbent will serve as back up for monitoring the board's main "ZZZ" email box in Outlook, sorting or forwarding emails if needed, and ensuring any others are responded to in accordance with required internal timeframes.The individual in this position is expected to demonstrate the agency's fundamental values of innovation, collaboration, accountability, responsiveness and excellence and promote the Department's mission. Performs other duties as assigned. The position requires in-office attendance within established business hours.Required skills include proficiency in Microsoft Office and Windows-based systems, the ability to learn job-specific software, strong organizational and communication skills.This is a fully on-site position based in Tallahassee. Employees are required to work from our Tallahassee office five days per week with no regular telework or remote option.