Registration Specialist

To support patient services in a remote capacity, the full-time Registration & Financial Resolution Specialist will manage patient communications, coordinate appointments, and resolve billing inquiries while ensuring accurate documentation and exceptional customer service. Key responsibilities Serve as the initial point of contact, gathering patient demographic details and insurance information while maintaining confidentiality Verify insurance eligibility, educate callers on billing options, and resolve patient accounts through various payment arrangements Document all interactions and maintain accurate records in compliance with best practices and protocols Required qualifications High school diploma or GED; associate degree or 2+ years in patient scheduling, registration, or healthcare billing preferred Over one year of experience in a customer service or client relations role Experience in an office or hospital environment, with high volume call center experience preferred Proficiency in Microsoft Office products, including Word, Excel, and Outlook Strong analytical and problem-solving skills with the ability to multitask effectively in a fast-paced environment