Registrar Support Asst II

Registrar Support Assistant IIReporting to the Registrar or Assistant Registrar, a Registrar Support Assistant II reviews student transcripts from institutions of higher education to match credit courses to CCCs courses for the transfer of eligible credits to the academic records of students transferring into and/or attending CCC.Registrar Support Assistant II positions apply established processes and procedures and use the Transfer Evaluation Systems (TES) and Campus Solutions (CS9) in the performance of duties; post/enter transfer credits onto (CS9) to update student records; and assist in maintaining the accuracy of the TES database. Some positions maintain the college's year-round course schedule in coordination with the Registrar and the Office of Instruction. The Registrar Support Assistant II also performs duties to support the day-to-day activities of the Registrars Office. Performs related duties as required.Essential duties include:Reviews official college transcripts to become familiar with grade key/legend and to ensure transcripts meet eligibility guidelines for acceptance and evaluation.Navigates TES using a multi-step process to comparatively review course descriptions and identify whether an equivalency (i.e.

rule) exists matching external courses with equivalent CCC courses.Checks if identified equivalency is current and accurate by comparing course descriptions; informs supervisor of any issues or discrepancies between the external course and the CCC equivalency.Identifies potential new equivalencies when no rule/equivalency exists for a course. Applies set procedures including comparatively evaluating CCC and external course descriptions in TES for similarities and reviewing catalogs/course descriptions from other institutions.Proposes new or amended transfer credit rules based on comparative evaluations. Submits recommendations for review and approval along with support documentation based on established district and departmental procedures.Informs supervisor of need to build new records in TES for courses that are not in the database.Posts approved transfer credit evaluations onto student records. Uses CS9 to enter, merge, and upload data onto student records; verifies data from TES system matches data in CS9 records.Posts placements test waivers in CS9 including foundational English and Math courses on transcripts in compliance with CCC policies.Responds to inquiries and explains results of transcript evaluations and the transferable credits applied to student accounts.

Escalates inquiries to supervisor for final resolution as needed.Self-audits work to check for accuracy of data entry and ensure that posted equivalencies and credits are accurately reflected in students academic records.Participates in ongoing training to remain current with CCCs transfer credit evaluation procedures and processes, TES database functions, and other training relating to the Office of the Registrar.Complies with FERPA/ADA and other applicable laws pertaining to academic records.Performs all of the duties of a Registrar Support Assistant II.Qualifications include:High School diploma or equivalent (such as HiSET or GED) and some college required. An Associate degree from an accredited college or university preferredThree years of experience in a college environment required, preferably in a Student Services department, e.g. Admissions, Advising, Registrar, EnrollmentExperience in transfer credit evaluation work and TES strongly preferredExperience using PeopleSoft Campus Solutions 9 (CS9) preferredEquivalent combination of education, training, and experience may be taken into considerationKnowledge of operations and services provided by the Office of the RegistrarStrong critical thinking skills with superior attention to detailExcellent customer service skillsExcellent verbal and written communication skillsStrong organizational and time management skillsStrong data entry skills with emphasis on accuracy and attention to detailAbility to work in a culturally diverse environmentAbility to maintain confidentiality of student recordsProficiency in the use of Microsoft Office (Word, Outlook, Excel)Salary: $55,398- $58,167.90Offered salary will be determined by the respective collective bargaining agreement and applicant's education, experience, knowledge, skills and abilities.WE OFFER: Excellent health and welfare benefit package and long-term savings and investment programs including 403(b) & 457(b) Investment Plans and a pension plan with the State University Retirement System (SURS) Plan. Generous vacation, holiday, personal and sick days, and tuition reimbursement.

For a more detailed overview of benefits, please visit the benefits page of our website.We are an equal opportunity and affirmative action employer. Chicago residency is required for all full-time employees within 6 months of hire. Thank you for your interest in CCC!