Registrar - San Bernardino

Registrar PositionThe Registrar acts in a management position with director-level responsibility for the accuracy, security, maintenance, confidentiality, and integrity of physical and electronic student records. The Registrar will frequently interact with staff, students, and external parties regarding student records content. In addition, the Registrar is responsible for observing and monitoring campus Academic compliance.

This would include Academic processes, records, as well as Academic process integrity. All Concorde associates are required to display professionalism and uphold Concorde's Mission and the core values of respect for the individual, integrity, teamwork, customer service, and achievement.Pay Range: $60,000 - $65,000Location: Onsite - San Bernadino, CAWhat You'll Do:Maintain the accuracy and confidentiality of student records, including transcripts, grades, and enrollment information Ensure compliance with FERPA and other relevant lawsOversee processes for grade changes, transcript requests, high school graduation information, approved transfer credits, entrance exam scores, final grades and degree verificationsValidate that all required documents are in the student file and/or legibly scannedPost and monitor students' daily attendance for accuracy; Post attendance changes with appropriate change documentationMaintain proper student status in system through timely processing of all Change of Status formsManage the graduation application process and conduct degree audits Certify students for graduation and ensure diploma issuanceMaintain records of conferred degreesDevelop, interpret, and enforce academic policies and procedures Monitor all aspects of campus Academic complianceWork with faculty and administrative staff to support student success Serve as the primary point of contact for inquiries related to academic records.Work with IT department to correct student recordsProvide training to staff on registrar-related policies and systemsCompile and submit data for third parties, accreditation, government reporting, and institutional research Prepare proof of enrollment verification letters for third parties.Answer inquiries concerning duplicate diplomas, transcript information, course descriptions, etc.Deliver report cards, diplomas and verification letters as requestedProvide enrollment statistics, retention rates, and other reports to leadershipMonitor and support the accuracy of the data in the Student Information System (SIS) and other relevant platforms Investigate and resolve records listed on exception reportsEnsure that documentation for policy exceptions is valid, accurate and securely maintainedEstablish/maintain a high performance team of professional, motivated and engaged staff utilizing effective training, performance management and career-development activities while leading them to achieve established business results and performance metrics.Recognizes and rewards employee contributions and achievements.Other duties as assigned.What You'll Bring:Education / Experience Bachelor's Degree in a related field preferred or minimum three years experience in a related fieldExperience with student information and life-cycle platforms (CampusNexus, CourseKey, and Docuware)(preferred)Experience with FERPA regulations and higher education compliance requirementsFor Online Campuses Only: Minimum of 3 years of online education experience preferredSkills Proficiency in Microsoft OfficeProficiency in data management and reporting toolsExcellent customer service skillsAbilities Able to stay updated on federal, state, and institutional regulations affecting student records and reporting.Standard Abilities Able and willing to: Communicate, think, learn, and reasonUse computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasksSafely ambulate and/or maneuver when on-site at Company locationsDemonstrate and utilize active listening, inductive reasoning, information ordering and category flexibilityAbility to use good judgment, problem-solving and decision-making skillsAbility to maintain confidentiality and manage sensitive information with discretionAbility to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneouslyAbility to gain, understand and apply information and data as it relates essential functions of the positionAbility to foster long-term relationships with stakeholdersWork Environment This position is designated as Onsite; Work environments may include exposure to student learning environments with a variety of conditions. Employees must be able to follow all safety precautions including the use of personal-protective equipment.

Employees must also be able to adhere to site-specific safetyFor ONLINE CAMPUSES: This position is designated as Remote; Employees must meet minimum technical standards for eligibility and participation.Travel Requirements No travel requiredAbout UsUniversal Technical Institute, Inc. is a national leader in workforce solutions for transportation, skilled trades and healthcare/dental. Across our two brands, Universal Technical Institute (UTI) and Concorde Career Colleges, we share a common purpose: to prepare students for careers in high-demand fields.

Just as we invest in our students' futures, we invest in our people by creating opportunities to grow, contribute and build rewarding careers while making a lasting difference in the lives of students, employers and the communities we serve.