Registered Nurse (RN) Case Manager

Registered Nurse (RN) Case Manager – Full‑time, variable shift at Highpoint Health Winchester with Ascension Saint Thomas, part of Lifepoint Health.

Overview

As an RN Case Manager, you’ll monitor and coordinate patient care to promote continuity of care, optimal outcomes, patient satisfaction, cost efficiency, and compliance within our community health setting.

Responsibilities

• Conduct regular consultations with nursing staff and multidisciplinary team to evaluate patient status and appropriateness of care, including admission, length of stay, transfers, and discharge.
• Monitor patient and family satisfaction; respond to questions and complaints from patients, families, and payors.
• Lead and coordinate discharge planning, including patient transfers to other facilities and referrals to community resources; provide discharge education.
• Perform chart reviews to identify and address issues related to service delivery, patient outcomes and satisfaction, compliance, cost, and reimbursement.
• Communicate effectively with providers, payors, and ancillary services to remove barriers and ensure timely care progression.
• Accurately document case‑management activities, plans, and outcomes.
• Participate in performance‑improvement initiatives and required continuing education.
• Support department operations by working alternate shifts/units as needed; may be assigned on‑call.
• Perform other duties as assigned.

Qualifications

• Current Tennessee RN license or Compact State RN license with proper Tennessee paperwork filed within 30 days of hire.
• Associate’s degree in nursing from an accredited program (BSN preferred).
• AHA Basic Life Support (BLS) certification within 30 days of hire.
• One year of previous case‑management or related RN experience preferred.
• Critical‑thinking skills, decisive judgment, and ability to work independently in a stressful environment.

Benefits

• Comprehensive medical, dental, and vision coverage at multiple levels for full‑time and part‑time employees.
• Life, accident, critical illness, hospital indemnity, short‑ and long‑term disability, paid family leave, and paid time off.
• Higher‑education and certification tuition assistance, loan assistance, 401(k) retirement package with company match.
• Mental, physical, and financial wellness programs, including free gym memberships, virtual care appointments, mental health services, and discount programs.
• Ongoing learning and career advancement opportunities.

EEOC Statement

Highpoint Health Winchester with Ascension Saint Thomas is an Equal Opportunity Employer. We are committed to Equal Employment Opportunity for all applicants and employees and comply with all applicable laws prohibiting discrimination and harassment in employment.