Registered Nurse - Ballantyne Primary Care

Registered Nurse - Ballantyne Primary Care

General Job Summary: Responsible for providing professional nursing care for patients including assessment, treatment, care planning, and medical care evaluation by following established standards and practices. Assists physicians and staff in coordinating patient care. Functions as primary liaison between patients, staff and physicians.

Job Details: Full-time position supporting the Primary Care team at Ballantyne Monday to Friday 8 am to 5 pm.

Responsibilities

• Obtains patient consent for care and ensures patient confidentiality
• Obtains and documents health history, information on chief complaint, vital signs, and health risk factors and assesses disease condition
• Provides patient care based on practice guidelines, standards of care, and federal/state laws and regulations
• Executes prescribed treatments and medical interventions, administers prescribed medications, and monitors and documents treatment progress and patient response
• Delegates as allowed under the Nurse Practice Act; refers to/consults with physicians, other health providers, and community resources to prevent/resolve problems or concerns
• Educates patients and families about health status, health maintenance, and management of acute and chronic conditions
• Documents patient assessment and intervention data using established medical record forms/automated systems and documentation practices
• Tracks quality assurance data and monitors for acute and chronic care management
• Maintains/reviews patient records, charts and other pertinent information
• Order entry with EHR
• Starts IV’s and administers IV fluids
• Completes forms and prior authorizations for medications
• Be the point person for emergencies/triage walk‑ins (Chest pain, hypoglycemia, syncope)
• Participates in code blue as necessary
• Handles medication refills
• Provides patient education regarding insulin, MDI use
• Assists medical assistants as needed to maintain adequate patient flow or as required by the provider
• Other duties as assigned

Nurse Triage

• Serves as the first escalation point for telephone calls and messages received by Medical Assistant; talks directly to the patient on the telephone
• Performs a short evaluation of the patient situation to estimate severity of illness/injury, including learning about chief complaint and, when possible, obtaining vital sign and mental status information
• Determines urgency of seeing the patient based on brief assessment and familiarity with the patient’s condition and history
• Directs patient to the appropriate site of care: during office hours to the provider or other available practice providers; for urgent cases to urgent‑care centers; sends patients with high‑risk chief complaints (e.g., chest pain, abdominal pain, severe headaches) to ER immediately or arranges for ambulance
• Provides appropriate home‑health advice to patients who do not need to go directly to the ER
• Ensures accurate notes of all consultations and treatments are recorded in the patient’s record via the clinical computer system
• Arranges appointments for patients who do not need to go to ER but need to see a physician; consults with physician as needed
• Responds to routine information requests from patients
• Performs other duties as assigned

Requirements

• RN degree; completion of nursing training from an accredited school of nursing; BSN preferred
• Current state registered nurse license
• Current CPR certificate
• Maintain American Heart Association or American Red Cross BLS certification; maintain ACLS certification if required (may be required for Cardiology or Pulmonary roles)
• Completion of Hepatitis B vaccine and flu vaccine form required; candidate may decline vaccination through a declination form or may provide record of vaccination from a previous employer
• Completion of TB test required

Experience

• Minimum of one‑year professional nursing experience, clinic experience preferred
• Experience with EHR utilization
• Experience serving customers in person and on the phone

Physical Requirements

• Work consistently requires walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pulling
• Must be able to lift and support weight of 35 pounds
• Ability to concentrate on details
• Use of computer for long periods of time