Registered Financial Services Representative - Omaha, NE

Registered Financial Services RepresentativePacific Life is hiring Registered Financial Services Representatives in Omaha, NE and Charlotte, NC to serve as a trusted resource for policyholders and financial professionals navigating meaningful financial moments. This is a fully inbound role — no cold calling, no sales quotas, no book of business to maintain. Just meaningful work, a structured environment, and a clear path forward.Registered candidates move to our hybrid schedule immediately - in office one day a week.At Pacific Life, Registered Financial Services Representatives are a trusted guide for policyholders and contract owners during meaningful financial moments. When customers call, they're often making decisions about protecting their families, planning for retirement, or navigating a life event. Your work helps ensure they get accurate information, timely support, and a smooth experience when it matters most.This is a high-volume phone role, handling approximately 40–60 inbound calls per day from policyholders, contract owners, and financial professionals.

This role requires FINRA SIE and Series 6/7 registrations. Many of our current operations, team lead, and leadership roles are filled by people who started exactly here. We promote from within, and this role is one of the most common entry points into a long-term career at Pacific Life.Apply now to be considered for our August 25th hiring class.What You'll DoHandle 40–60 inbound calls daily from policyholders and financial professionalsProvide guidance on policy transactions, account activity, and product detailsResearch and resolve service requests with accuracy and professionalismProcess requests and document interactions in internal systemsNavigate multiple systems while assisting customers in real timePartner with internal teams to ensure timely resolutionWhat Makes Someone Successful in This RoleEnjoy helping people and solving problemsCommunicate clearly and professionally with customersAre comfortable in a high-volume call environmentLearn new concepts quickly and adapt to changeStay organized while managing multiple tasks and systemsWhat You Bring1–2 years of customer-facing experience (call center, banking, retail, hospitality, or similar)FINRA SIE and Series 6 or 7 registrationsStrong communication and problem-solving skillsComfort using multiple computer systemsAbility to work in a structured, fast-paced environmentWhat Makes You Stand OutBachelor's degree or equivalent experienceExperience in financial services or insuranceThe recruiting process: Resume review ? Phone screen with a Talent Acquisition Partner ? Hiring Team InterviewCompensation by Level:Specialist: Omaha: $29 - $31 per hour/Charlotte: $30 - $32Sr.

Specialist: Omaha: $32-$34 per hour/ Charlotte: $33 - $35Base Pay Range:The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.Your Benefits Start Day 1Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered.Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependentsGenerous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time OffPaid Parental Leave as well as an Adoption Assistance ProgramCompetitive 401k savings plan with company match and an additional contribution regardless of participationWe are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.EEO Statement:Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.