Regional Support Supervisor

Regional Support SupervisorLocation: BrooklynSchedule (Full time): Monday through Friday; 10am - 6pm* May require occasional weekends and hours beyond the normal schedule depending on programmatic needs and/or assignmentsAbout the Position:Under the direction of the Regional and/or Regional Deputy Director, the Regional Support Supervisor will be responsible for ensuring quality and operational excellence for the programs within their assigned region(s). Collaborates and works closely with program leadership and support departments to provide oversight of administrative and financial systems, trainings, quality of services, and staff engagement.Primary duties include: assisting in supervision and quality assurance of the region's programs, project management and systems workflows, being a Super User for technological systems, assist in training new and existing Supervisors, organizing the administrative training responsibilities, coordinating regional trainers, and supporting and reporting to the Regional Director.The position requires supervisory skills and is best suited for a highly organized person who is capable of multitasking.

The role requires direct responsibility for a diverse array of tasks within multiple programs and is a very people-focused position.YAI's Mission:Ready to join our 4,000+ employees in a career at YAI?Working at YAI means effecting real change in people's lives. It means going home at the end of the day knowing you have helped someone accomplish a goal. If you want a career supporting others, creatively finding solutions to life's challenges, and building a more inclusive community, YAI is the place for you!Join us in our mission to create opportunities for people with intellectual and developmental disabilities to live, love, work, and learn in their communities.Key responsibilities:Serving as the liaison with all support departments, assists as neededTrain new residential and day Supervisors in systemsMay be involved in planning special events for staff and people we support Provides support in Residential and Day programs when there is no Supervisor, a new Supervisor, or lack of leadership in the programResponsible for training on multiple systemsAbility to conduct investigations throughout the regionActs as a Super User for digital/technological systemsAlerts and coordinates the implementation of training updatesServes as a support to all trainers in the region, especially regarding preparation, scheduling, and collecting feedback to ensure YAI provides the highest quality of training to staffRegion's representation for committeesWorks with individuals and teamsManage the organization's systems in a regionProvides program assessments to the Regional Director and Deputy DirectorEnsures consistency of program operations within YAI's policies and proceduresParticipates in agency projects/committeesAttends and presents at regional Supervisor and Coordinator meetingsCommunicating priorities for the programs to staffIn collaboration with the Human Resources department, supports with recruitment and engagement efforts including participation in group interviews, attending hiring events, and advertising YAI at college networking eventsEnsure adherence to organizational policies and practicesAssists supervisors, directors, and regional leadership with continually identifying opportunities; proposes solution-based approaches to enhancing the overall quality and well-being of their assigned region's operationsEducation and Experience:BA/BS requiredPrior supervisory and training experience within the field of I/DD preferredPreferred experience in project management; proven ability to manage projects to completionBackground in supporting people with I/DD or mental health needsTuberculosis test mandatory for most positionsAdditional Knowledge, Skills and Abilities:Exceptional at planning and organizingAbility to communicate and present to a wide and varied audienceAbility to multitaskStrategic mindset with strong decision-making skills, ability to effectively lead especially during challenging situationsExcellent interpersonal skillsCollaboration; ability to work well with othersTechnologically proficientAbility to evaluate individual staff strengths and weaknessesMeeting facilitationExceptional leadership and supervisory abilitiesTraining and education proficiencyFacility maintenanceComprehensive knowledge of systems (financial, clinical, medical, administrative, compliance)Able to quickly learn, understand, and disseminate policy, procedures, and practicesIncident reportingLabor relationsPerson-centered mindsetUnderstanding of financial practices and parameters for the programsCompensation:$66,300 annualizedAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer.To ensure fairness, safeguard transparency, and promote an equitable workforce environment, YAI Network prohibits the practice of nepotism in the workforce and hiring process.