H&R Block is seeking a seasoned Area Experience Leader to oversee 4-6 retail offices, ensuring a consistently exceptional client experience across locations. You will set expectations for consultative service, drive operational excellence, coach Tax Professionals and Client Service Professionals, and align team performance with business goals.
As a visible, hands-on leader, you’ll balance strategic oversight with in-office presence, guide staffing and onboarding, monitor metrics, and push for
#J-18808-LjbffrRegional Office Experience Leader in eastpointe at Unknown Company
This position is listed as full time and onsite.