Regional Office Experience Leader

H&R Block, Inc. seeks a Multi-Office Leader (Area Experience Leader) to oversee 4–6 retail offices and deliver a consistently high-quality client experience across locations.

You’ll set expectations for consultative service, operations, team performance, and business results. In this hands-on role, you’ll coach Tax Professionals and Client Service Professionals, ensure office readiness, manage staffing and compliance, and travel frequently to maintain in-person presence across offices.