Regional Manager

Regional Manager# Regional ManagerSouth Florida Area - South Florida, FL 33023## OverviewPosition TypeFull Time## Description**Level:** Field Leadership | Salaried**Department:** Field Operations**THE ROLE**At El Car Wash, Regional Managers are how we scale without losing what makes us great. You lead operational performance, team development, and guest experience across 4–7 car wash locations — developing Site Managers who run their businesses independently, owning your regional P&L, and executing company strategy in the field every single day.**Reports To:** Area Director of Operations**Travel:** 80–90% within region**Hours:** Minimum 50 hours/week; flexibility required for evenings, weekends, and holidays**WHAT YOU'LL OWN****Drive regional performance -** Oversee daily operations across 4–7 locations — ensuring consistency in service, quality, safety, and profitability at every site.**Develop Site Managers -** Coach, develop, and grow high-performing Site Managers and ASMs. Your best output is a leader who doesn't need you present to succeed.**Own the P&L -** Manage labor and operational expenses with full accountability for EBITDA. You know your numbers and you act on them — not just report them.**Run structured site visits -** Conduct regular audits to evaluate execution, coach leaders, and identify improvement opportunities — not just 'check-ins.' You leave every site better than you found it.**Turn data into decisions -** Leverage KPIs, customer feedback, and performance data to drive operational decisions and implement improvement strategies across your region.**Build succession depth -** Identify and develop high-potential team members across your sites to build a strong leadership pipeline before you need it.**Champion culture and compliance -** Foster consistency in team development, staffing practices, and a strong workplace culture. Ensure OSHA, PCI, and safety standards are met — every site, every time.**Support growth -** Lead new store openings, re-openings, and change initiatives. Partner with People Success, L&D, and Marketing to drive site-level success.## Qualifications**WHAT YOU BRING*** 3+ years of multi-site leadership experience in retail, hospitality, or service operations — car wash industry preferred* Track record of developing Site Managers who outgrow the role — not just managing them* Financially accountable — you own EBITDA and can walk through your numbers and explain variance* Operationally rigorous — you audit sites, identify gaps, and build concrete correction plans* Strong communicator equally effective with frontline teams and senior leadership* Experience supporting new store openings or acquisitions is a strong plus* Familiarity with Jolt, ECWU, Monday.com, or UKG is a plus* Knowledge of car wash equipment, maintenance practices, and safety regulations* Bilingual (English/Spanish) — strong plus in FL markets* Valid driver's license and reliable transportation required; minimum 50 hours/week**HOW YOU SHOW UP — ECW COMPETENCIES*** **Customer-Centric Approach —** Ensures consistent customer experience across multiple sites and supports Site Managers in building strong service cultures.* **Problem-Solving —** Identifies performance trends across locations and addresses recurring or complex issues.* **Team Collaboration —** Encourages collaboration between sites, shares best practices, and reduces silos.* **Drives Results —** Ensures multiple locations meet targets, uses performance data to guide focus, and supports improvement plans.* **Safety & Compliance —** Monitors safety trends, supports corrective actions, and ensures consistent safety practices across sites.* **Job Knowledge & Technical Proficiency —** Understands operational drivers across sites and develops leadership capability in systems and processes.| || --- || **Why El Car Wash** El Car Wash is Florida's #1 express car wash and growing fast into new markets. Regional Managers are how we scale — your leadership is what makes consistency possible across every site, every day. |**WHAT YOU'LL GET*** Full comprehensive benefits (Health, Vision, Dental)* 401(k) with 4% match — yes, free money* Paid time off* Parental leave (maternity & paternity)* Tuition reimbursement* Pet insurance* Mental health days* On-the-job training and real career growth* FREE car washes
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