Regional Manager
Regular Full-Time Grand Rapids, MI, US
Join us as a Regional Manager and take the lead in shaping the success of multiple branches! You’ll drive growth, boost efficiency, and inspire teams while ensuring top-notch customer experiences. If you’re a strategic leader who thrives on building high-performing teams and delivering results, this is your chance to make a big impact. This position supports multiple locations, including Marquette, Sault St Marie, Holland, Muskegon, Grand Rapids- Pipe) .
What We Offer
- Competitive compensation, benefits, company car, and yearly bonus structure.
- 5 different lines of business and 2 subsidiaries that provide company stability through diversification.
- Professional development opportunities to support your growth.
- A collaborative and inclusive work environment that values your contributions.
- The fun challenge of working in a fast-paced, multi-location, diverse business function environment.
Responsibilities
- Lead and support Branch Managers to achieve regional goals.
- Drive profitability, growth, and efficiency across multiple branches.
- Deliver a consistent, outstanding customer experience.
- Recruit, mentor, and develop high-performing teams.
- Partner across departments to improve processes and maximize results.
- Ensure safety, compliance, and alignment with company values.
- Champion continuous improvement and best practices in operations.
- Act as the key connection between frontline teams and senior leadership.
Knowledge, Skills & Abilities
- Proven leadership skills with the ability to inspire and motivate teams.
- Strong business acumen, including understanding P&L and operational metrics.
- Excellent communication and relationship-building abilities at all levels.
- Problem‑solving mindset with a focus on efficiency and continuous improvement.
- Ability to balance big‑picture strategy with day‑to‑day operational detail.
- Knowledge of safety, compliance, and industry best practices.
- Proficiency with Microsoft Office Suite; experience with ERP or business systems a plus.
- Flexibility to travel within the region as needed.
Education, Experience, Licenses
- Associate’s degree in business, Supply Chain, or related field — or equivalent experience.
- 3+ years as a Branch Manager or similar leadership role.
- 5+ years of supervisory experience preferred.
- Operations and customer service background strongly desired; industry experience a plus.
- Valid driver’s license with acceptable driving record required.
Physical Demands & Work Environment
This role is primarily office‑based with regular visits to branches. You’ll spend time both at a desk and on the floor, engaging with teams and operations. Expect occasional lifting (up to 50 lbs), walking, standing, and travel within the region. A safe, professional, and team‑focused environment is at the heart of our workplace.
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