CodeRabbit is seeking an experienced Head of Scaled Success to build and run the pooled customer success team in San Francisco. You will design signals-driven workflows, define queue routing, and hire the initial CS managers.
You will partner with the Director and analytics to measure retention and drive scalable customer success motions that align with product maturity. You will bring 5+ years in customer success or technical support for developer-facing products, plus 2+ years of people
#J-18808-LjbffrRegional Head, Pooled Customer Success in san francisco at Unknown Company
This position is listed as full time and onsite.