Regional Experience Leader, Multi-Office Retail

H&R Block seeks a Multi-Office Leader (Area Experience Leader) to oversee 4–6 retail offices, ensuring a consistent, high-quality client experience across locations. You will set expectations for consultative service, execution, team performance, and business results, while coaching Tax Pros and Client Service Pros to deliver expert guidance and a welcoming client experience.

You’ll manage office readiness, staffing, facilities, compliance, and day-to-day operations, balancing strategic