Regional Director - Quality

Overview

The Regional Director – Quality provides leadership for the assigned platforms’ clinical quality program. In partnership with physician leadership, the Regional Director – Quality supports clinical quality improvement, patient safety, clinician education, and quality governance. The Regional Director – Quality collaborates with facility partners, USAP’s d ata a nalytics team, and corporate leadership to advance quality initiatives and support physician-led clinical excellence.

POSITION SUMMARY:

The Regional Director – Quality provides leadership for the assigned platforms’ clinical quality program. In partnership with physician leadership, the Regional Director – Quality supports clinical quality improvement, patient safety, clinician education, and quality governance. The Regional Director – Quality collaborates with facility partners, USAP’s d ata a nalytics team, and corporate leadership to advance quality initiatives and support physician-led clinical excellence.

Job Highlights

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Lead s the platform's clinical quality program in collaboration with physician leadership.
• Support s implementation of local and enterprise quality initiatives.
• Identif ies opportunities to improve clinical quality and patient safety.
• Coordinate s platform participation in enterprise quality initiatives, as applicable.
• Manage s the case review process in collaboration with the local Clinical Quality Committee (CQC).
• Review s unexpected clinical outcomes, referrals, trends, and other quality concerns.
• Conduct s review of clinical events and recommend s opportunities for system or practice improvement.
• Escalate s issues through established governance pathways, as appropriate.
• Facilitate s the development and implementation of quality improvement initiatives.
• Evaluate s the effectiveness of quality improvement initiatives.
• Share s best practices across platforms .
• Develop s and coordinate s clinician education arising from quality initiatives, patient safety activities, case reviews, and other clinically relevant topics identified by the platform CQC.
• Orient s new clinicians to the platform’s q uality program.
• Support s the development, implementation, and ongoing review of clinical protocols and practice guidelines in collaboration with physician leadership.
• Review s patient satisfaction feedback and trends to identify opportunities to improve clinical quality and patient safety.
• Partner s with the d ata a nalytics team to define quality reporting needs, including relevant dashboards.
• Identif ies data-informed opportunities for improvement in collaboration with the platform CQC.
• Support s the platform CQC.
• Partner s with facility quality and physician leaders to advance quality initiatives, including representing the platform on facility quality committees, as appropriate.
• Coordinate s quality reporting required by facility and payor contracts and applicable regulatory agencies.
• Perform s other duties as assigned.

Qualifications

K NOWLEDGE/SKILLS/ABILITIES (KSAs):

• Bachelor’s degree in healthcare or related field required, master’s degree preferred.
• 5+ years’ progressively responsible healthcare quality experience, preferably in a physician practice, ambulatory, or perioperative setting.
• Knowledge of quality improvement principles and patient safety.
• Knowledge of Power BI preferred.
• Knowledge of healthcare regulatory and accreditation requirements relevant to physician practice.
• Knowledge of clinical quality review methodologies and quality governance processes.
• Ability to interpret quality data and trends.
• Strong written, verbal, and presentation skills.
• Ability to lead and facilitate committee discussions and communicate complex information to diverse audiences.
• Ability to build collaborative relationships with clinicians, facility leaders, and multidisciplinary teams.
• Experience leading quality improvement initiatives across multiple sites.
• Demonstrated ability to influence through collaboration and trust building.
• Demonstrated commitment to professionalism, integrity, confidentiality, and continuous improvement.
• Experience leading, mentoring, and developing a high-performing team.
• The physical demands described here are representative of those that may need to be met by an employee to successfully p er form the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Occasional Standing
• Occasional Walking
• Frequent Sitting
• Frequent hand, finger movement
• Use office equipment (in office or remote)
• Communicate verbally and in writing