Regional Director of Operations

SUMMARY: The Regional Director of Operations maintains the oversight of the day-to-day operations of multiple facilities within the region assigned, including budgetary control, safety, census management, quality control, compliance and more.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Ensures that the facility is compliant with the organization’s policy and procedures and complies with all state regulations.
• Understands and implements company policies and procedures.
• Ensures positive financial outcomes through labor management, budgetary controls and census management.
• Provides operational training and support to Administrators and all staff as needed, and upon hire.
• Effectively motivate and communicate with facility leaders to deploy strategic solutions that ensure quality resident care is provided across all departments.
• Monitors the careful and efficient use of supplies, checks medical supplies and see that supplies have been ordered as appropriate.
• Conducts and attends meetings as required; works cooperatively with members of the management and care team, maintaining effective interdepartmental and interpersonal relations with residents, staff, and visitor’s.
• Travel to and be present at facilities daily to oversee and achieve operational efficiency and provide leadership and support.
• Oversee facility is compliant with local, state, federal and license requirements including but not limited to HIPAA, OSHA, Survey Compliance, etc.
• Reviews incident reports and follow up notes regularly to ensure state reportable incidents are being reported, proper procedure is being followed and documented.
• Assist in hiring, training, planning assigning and directing the work of facility staff as needed.
• Addresses complaints and resolves problems as needed.
• Performs other duties as assigned.

QUALIFICATIONS:

• Must hold a current, active, unencumbered Nursing Home Administrator License in the state of IL.
• Five years management experience with experience in long-term care
• General knowledge of professional basic nursing, restoratives and personal care services
• Ability to read and interpret documents, write reports, and correspondence.
• Must have a valid driver’s license
• High level of interpersonal skills to handle sensitive and confidential situations and documentation, and interaction with coworkers.
• Must possess exceptional verbal and written communication skills.