Regional Director of Operations

A private equity-backed platform in the property restoration and reconstruction industry is seeking a strategic, hands-on Regional Director of Operations to lead a multi-location business with $50M+ in annual revenue. This executive will be responsible for driving operational excellence, overseeing P&L, and scaling a field services business across multiple markets.

About the Role

This role involves leading a multi-location business, ensuring operational excellence, and driving growth in the property restoration and reconstruction industry.

Responsibilities

• Lead day-to-day operations across multiple branches, ensuring performance, efficiency, and safety standards are met.
• Implement scalable systems, metrics, and playbooks to ensure consistency in service delivery and growth execution.
• Align field operations, sales, and support functions to maximize profitability and customer satisfaction.
• Full P&L responsibility, including budgeting, forecasting, job costing, and margin management.
• Monitor KPIs across branches and identify opportunities for improvement.
• Collaborate with finance and executive leadership to drive EBITDA growth.
• Lead, mentor, and hold accountable a team of branch managers, project managers, sales leads, and field technicians.
• Establish performance-based culture with a focus on continuous improvement, accountability, and safety.
• Participate in recruiting and succession planning for critical roles across the organization.
• Partner with the CEO and PE sponsors on strategic initiatives including organic growth, geographic expansion, and M&A integration.
• Identify and capitalize on opportunities in commercial, residential, and multifamily restoration markets.
• Represent the business with key clients, insurance partners, and vendors.

Qualifications

• 10+ years of leadership experience in restoration, construction, environmental services, or a related field.
• Proven success owning P&L in a $30M+ multi-location service business.
• Strong track record of scaling teams and driving process improvement.
• Deep operational expertise with sales alignment and customer retention mindset.
• Comfortable working in a fast-paced, PE-backed environment with clear KPIs and growth targets.
• Experience with restoration tools/software (e.g. Xactimate, DASH) a plus.
• Bachelor’s degree required; MBA or equivalent operational training preferred.

Seniority level

• Seniority level

  Executive

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales, Strategy/Planning, and Project Management

• Industries

  Construction

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Inferred from the description for this job

Medical insurance

Vision insurance

Disability insurance

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