Regional Director - Central Florida

Regional DirectorThe Regional Director will oversee the management of all Center Managers in their designated region, and as such, responsibilities include but are not limited to hiring, performance management, and successful development of the Center Managers on the Regional Director's team. The incumbent has frequent interaction and collaboration with Market Medical Directors to ensure each facility is staffed with competent, professional team members during scheduled hours of operation. The Regional Director oversees expense control and ensures effective management of clinic budgets as coordinated between Center Managers to ensure key metrics are achieved.Day to day management of the Center Managers to ensure the following responsibilities are carried out and deliverables are met, including:Collaboration at the clinic level between ancillary and provider staff to ensure clinics are operating as a unified teamMeeting and adhering to budgetary goals and expectations, including successful expense and vendor managementEffective staffing and scheduling, including assisting with scheduling and call outs as appropriateSuccessful hiring and onboarding of Center ManagersOngoing and meaningful development and one-on-one training to ensure proficiency with the Center Managers' job roles and fostering of opportunities for advancementPerformance management, including ongoing effective coaching and feedbackEnsuring superior Patient Satisfaction as measured by Net Promoter ScoresImplements and manages accreditation standards and processes to ensure clinics are compliantCollaborates with medical leadership to resolve issues and identify opportunities to improve regional performanceManages and fosters positive relationship with joint venture partnersAssists with the implementation of new processes and programs as sponsored by CareSpot across the organization, including serving as a resource for Finance & Accounting, IT, Marketing, and HR Departments to deliver on company objectives and prioritiesCollaborates with Occupational Health Services to ensure service levels are met; assists with targeted retention and growth objectivesOther duties as assignedExperience, Skills and Education:EDUCATION: Minimum of a high school diploma is required.

Bachelor's degree is preferredEXPERIENCE: 3 - 5 years of management experience in Urgent Care or a similar practice settingSKILLS:Ability to manage and resolve conflictProficiency with critical thinkingComputer proficiency in Windows based softwareWorkflow management and process improvementExperience with electronic medical records (EMRs)