Responsibilities
- Provides leadership and direction for his/her region and ensures that local operation is executed
- Fosters increased return count, product count and number of stores by encouraging franchisees to expand and develop existing territories
- Facilitates regional calls, workshops, office manager training and other training sessions
- Develops rapport and effective business relationships with franchisees
- Conducts office visits and fields phone calls
- Provides suggestions, guidance, and instruction on executing new programs, marketing and retaining customers
- Discerns changing business conditions and takes appropriate pro‑active measures to help franchisees
- Serves as a liaison between franchisees and corporate
- Responsible for effectively communicating new initiatives to the field
- Enforces company policies and standards
Requirements
- Bachelor’s degree in business administration or a related field, or equivalent in education and experience
- At least 4 years of business experience, with at least 1 year of sales experience preferred
- Solid business acumen is needed, along with strong leadership and motivational skills
- Strong understanding of the industry and the Franchise
- Must possess a strong work ethic and have excellent communication and interpersonal skills
- Must be innovative and make substantial individual judgments and recommendations
- Ability to work under pressure and adapt in a rapidly changing work environment
- Excellent customer service skills and can handle multiple tasks simultaneously
- Strong presentation skills
- Ability to travel
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