Regional Client Experience Leader

H&R Block is seeking a Multi-Office Leader to oversee 4-6 offices, ensuring a consistent, high-quality client experience and strong business results across all locations. You’ll coach Tax Professionals and Client Service Professionals, set expectations, and drive improvements while maintaining hands-on leadership in offices.

This role requires balancing strategic oversight with in-office presence, managing staffing, facilities, compliance, and daily operations to prepare offices for seasonal