Focused on maximizing customer lifetime value, the full-time Regional Account Manager will ensure client success, retention, and growth while working remotely in Brazil. Key responsibilities Oversee the full customer lifecycle, ensuring timely renewals and monitoring satisfaction KPIs Identify upsell opportunities and collaborate with marketing to design tailored growth plans Act as a trusted advisor, conducting regular Quarterly Business Reviews and gathering actionable insights Required qualifications Bachelor's degree in Technology, Business, or a related field 10+ years of experience in a customer-facing role, including account management and relationship management Strong understanding of the fraud prevention space, preferably for banks or acquirers Ability to analyze data and provide actionable insights Fluent in English (written and verbal)
Regional Account Manager in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.