GTC ManagerManage the Customer Graphical Technical Center Processes and provide Technical Support to the Customer to achieve Customer success, while also maintaining and supporting the Flint Group performance targets of the location.Key Job Responsibilities:Achieve a zero-workplace injury and incident record by maintaining a clean and organized work place using Lean manufacturing and 5S techniques. Comply with all customer Safety requirements including your attendance in monthly safety training and the wearing of personal protection equipment. Maintain proper inventory levels to support the Customer Press schedules, while also supporting the Group Days on Hand Inventory Targets.
Develop and maintain Standard Operating Procedures in the weigh up, dispensing and blending of Inks to meet the Customer color and overall QC standards/specifications. Color matching, including maintenance of customer formulation files. Develop and maintain a plan to work off press returns and obsolete materials and perform appropriate record keeping functions.
Coordinates scheduling of work and assignments for all GTC personnel to ensure Ink To Press is maintained and serviced, while attempting to align with Overtime cost reductionsProvide Technical Support / troubleshoot Customer Press / Ink related issuesDocument and communicate Technical Issues to Flint Group Technical Service RepresentativeMaintain Action Register on Customer / Ink Room Process improvementsPrepare and maintain accurate manufacturing and quality control records to meet production dates per customer's schedule, ink adjustments at press, press downtime documents, root cause and corrective actions.Fill in as needed to cover Graphic Technician responsibilitiesMaintain Graphic Technician performance records, approve ADP time-cards and recommend promotion and compensation increase for direct reports