To enhance the recovery process for Lending, the full-time remote Recovery Analyst, Merchant Lending will analyze system performance, engage with merchants, structure payment plans, and collaborate with cross-functional teams to optimize workflows and data models. Key responsibilities Analyze the end-to-end recovery process design, from outreach to payment/settlement completion Lead requirements gathering across various teams to ensure comprehensive data capture of critical program elements Design and implement business rules to optimize ticket creation, prioritization, and merchant segmentation Required qualifications Experience in lending, credit, fintech, or broader financial services Expertise in process mapping and maintaining detailed workflows and system diagrams Advanced SQL skills with experience in relational databases and large datasets Hands-on experience with BI/visualization tools to create dashboards for senior stakeholders Demonstrated experience in designing and tracking KPIs for operational or risk processes
Recovery Analyst, Merchant Lending in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.