Police Records ManagerThe City of Palo Alto seeks an experienced Records Manager to lead the Police records division. Reporting to the Technical Services Deputy Director, this position provides for strategic project management for technology systems, including Records Management Systems (RMS) and public safety software.The position provides an opportunity to manage a specialized public-safety records operation, including criminal records, warrants, case-file administration, data entry, retention and disposition, and public-records requests. The Records Manager has meaningful involvement in public safety information systems.
Responsibilities include managing the records management system, supporting new or changed automated systems, coordinating computerized reporting, conducting quality-control reviews, and improving data accuracy and integrity.This role is a management opportunity for someone who wants to support effective, accountable policing. It combines people leadership, operational management, legal compliance, customer service, records governance, and public-safety technology.Ideal Candidate: The ideal Records Manager is an experienced public-safety records leader who will have experience managing police records functions including criminal records, warrants, case-file processing, data entry, retention, sealing and purging, and release of information with progressively responsible supervisory or administrative experience. They should be comfortable managing and mentoring professional, hourly, and contract personnel; setting service and quality standards; managing schedules and coverage; conducting evaluations; and addressing performance or operational challenges.The candidate should be prepared to serve as, or work closely with, the Agency Terminal Coordinator function and establish a strong compliance culture across records, dispatch, sworn personnel, analysts, and information-technology partners. The candidate should be capable of translating complex state and federal requirements into practical standard operating procedures, training materials, checklists, and recurring review processes that can be sustained through staffing changes.They will be able to support a structured program that includes Criminal Justice Information Services (CJIS) Security Policy review, NCIC record entry completeness, CLETS access governance, document transaction monitoring, and regular compliance reporting and operational metric.The candidate should be comfortable using and improving public safety technology, particularly records management systems, computerized reporting tools, CAD/RMS interfaces, message-switch or terminal-emulation systems, and related access-control and logging capabilities. They should work effectively with IT staff to ensure that system changes, remote access, vendor services, security logging, and data integrations are evaluated for CJIS/CLETS impact before implementation.Salary range for this position is $107,307.20 - $160,950.40 annually. Salary is supplemented by attractive benefits.
Records Manager in palo alto at Unknown Company
This position is listed as contract and able to be worked remotely.