Records Client Services Specialist

Detail-oriented and reliable, the full-time Records Client Services Facilitator will research client inquiries, coordinate responses, and manage ongoing matters in a remote environment. Key responsibilities Research and diagnose procedural issues and exceptions involving client matters Respond promptly and professionally to client emails and inquiries Navigate software and digital filing systems to manage information effectively Required qualifications Ability and willingness to learn the litigation process and the role of documentary evidence Strong work ethic, reliability, and a goal-oriented approach Proficiency with Microsoft Office and PDF tools such as Adobe Acrobat or Nitro Excellent written and verbal communication skills Ability to work independently and collaboratively in a fast-paced environment